Refund policy
We want you to love what you sleep in. If you are not completely satisfied, we offer free returns within 14 days on all US orders.
To be eligible for a return, your item must be unworn, unwashed, and in its original condition with tags attached. Returns must be postmarked within 14 days of receiving your order.
To start a return, email us at antoinette@moonthreads.shop with your order number and we will send you a prepaid return label. We have made the process simple and hassle free.
Once we receive and inspect your return, we will issue your refund to the original payment method within 5 to 10 business days.
International orders: return shipping is the customer's responsibility, and original shipping costs are non-refundable.
For hygiene reasons, we are unable to accept returns on items that have been worn or washed.
Questions? Reach us anytime at antoinette@moonthreads.shop.